2019-2020 Catalog

Automotive Service Advisor, Certificate

Certificate—12 credit hours

Curriculum Code 1477

This program prepares the student for a career as an Automotive Service Advisor. Automotive service advisors work in new and used automobile dealerships and large automobile repair facilities. They greet customers, listen to customer concerns or service requests, determine the type of service required, provide customers with repair estimates, help produce repair orders, notify customers when repairs have been completed, and follow up with customers to help ensure customer satisfaction.

Required Career Courses

12-13 credit hours as follows:

AUT-112Introductory Automotive Technology

4

AUT-120Automotive Service Advisor

3

- 

MTH-133Math for Industry

2

OR-

MTH-120General Education Mathematics

3

(Note: MTH-120 recommended for transfer students.)

Select one of the following:

BUS-100Introduction to Business

3

OR-

BUS-131Principles of Retailing

3

OR-

BUS-133Salesmanship

3

Suggested Schedule

Semester 1 (12-13 credit hours)

AUT-112Introductory Automotive Technology

4

AUT-120Automotive Service Advisor

3

- 

MTH-133Math for Industry

2

OR-

MTH-120General Education Mathematics

3

- 

BUS-100Introduction to Business

3

OR-

BUS-131Principles of Retailing

3

OR-

BUS-133Salesmanship

3