2019-2020 Catalog

LAN-274 Managing VoIP Services

This course prepares a student for installing, configuring, and maintaining a Cisco IP telephony solution. Emphasis is on Cisco CallManager, the call routing and signaling component for the Cisco IP telephony solution. The lab practice will instruct students on the installation and configuration of Cisco CallManager, configuration gateways, gatekeepers, and switches; and build route plans to place intra- and inter-cluster Cisco IP phone calls. Additional topics will include the installation of the Cisco unified messaging system. (4 contact hours)

Credits

3

Prerequisite

LAN-266

Department

Computer Integrated Technology