2020-2021 Catalog

AUT-120 Automotive Service Advisor

This course provides the automotive technology student with the knowledge needed for a career as an automotive service consultant (service writer, assistant service manager). The class provides theory and related hands-on experience on live automobiles similar to those in an automobile dealership, independent shop, or franchise service center. Instruction includes consumer relations, internal relations, sales skills, shop operations, and preparation for achieving ASE certification as a service consultant. (4 contact hours)

Credits

3

Prerequisite

AUT-112 or consent of program coordinator

Department

Mechanical Technologies