OSA-255 Administrative Office Procedures
This course is a capstone course for administrative assistant training. It provides students the opportunity to utilize and build on skills they have previously developed. OSA-255 covers decision-making competency, human relations techniques, technical and personal skills needed to meet requirements in diverse national and international offices, telecommunications and telework, records management techniques, document creation skills, organizational skills, online research skills, travel and meeting planning, formal meeting documentation preparation, presentation skills and ethical and legal considerations in the work environment. This course also introduces the student to basic transcription techniques. Fee is required. (4 contact hours)
Department
Information Management Systems